Frequently asked questions Frequently asked questions
FAQ
Rooms & comfort
Can I control the air conditioning in the room?
Yes, all rooms feature individually controlled air conditioning, allowing you to adjust the temperature to your comfort throughout the year.
Is Wi-Fi free at the hotel?
Yes, free high-speed Wi-Fi is available in all rooms and public areas of the hotel.
Are the rooms soundproof?
Yes, all rooms are soundproofed to ensure a quiet and comfortable stay in central Paris.
Can I book a room with an Eiffel Tower view?
Some rooms offer an Eiffel Tower view, subject to availability and hotel confirmation.
Can I borrow a power adapter?
Yes, electrical adapters are available at the reception upon request, subject to availability.
Reservation & cancellation
What is the cancellation policy?
Cancellation terms depend on the selected rate. Most bookings allow free cancellation up to 48 hours before arrival.
Can I modify my booking?
Yes, bookings can be modified depending on the rate conditions and room availability.
Arrival & departure
What time is check-in?
Check-in starts at 2:00 PM. Early check-in may be available upon request.
What time is check-out?
Check-out is required before 12:00 PM. Late check-out is subject to availability.
Access, parking, and transportation
Does the hotel have a parking facility?
A private paid parking is available nearby. Street parking is free on Sundays and public holidays.
Is the hotel close to the metro?
Yes, the hotel is within walking distance of Trocadéro and Boissière metro stations.
Can the hotel arrange an airport shuttle?
Yes, a private airport shuttle can be arranged upon request, preferably 24 hours in advance.
Breakfast & services
Is breakfast included?
Breakfast is not included by default, except under a special agreement or corporate rate. If you wish to add it, it is available at an additional cost (around €16).
Are there restaurants near the hotel?
Yes, many restaurants and cafés are located within walking distance.
Location & tourism
What attractions are near the hotel?
The hotel is close to the Eiffel Tower, Trocadéro Gardens, the Seine River and major museums.



